Privacy Policy

1. Introduction

Welcome to Thrybloom Ltd (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us.

By using our www.thrybloom.co.uk or our services, you agree to the practices described in this policy.

2. Who We Are

Thrybloom Ltd
Registered in the United Kingdom
Email: hello@thrybloom.co.uk

We are a digital agency providing services such as web development, software engineering, SEO, social media management, and PPC advertising.

3. Information We Collect

We may collect and process the following categories of personal information:

a. Information you provide directly:

Name, email address, and phone number
Business name and project details
Any message or information you submit through our contact forms
Newsletter sign-up details

b. Information we collect automatically:

IP address, browser type, operating system, and referring URLs
Pages visited, time spent on pages, and general usage patterns
Collected through cookies and analytics tools (e.g., Google Analytics)

c. Client data (if applicable):

If you become a client, we may also collect project-related data and billing information necessary for service delivery and account management.

4. How We Use Your Information

We use your personal data to:

Respond to your enquiries and provide customer support
Deliver and manage our services and projects
Send updates, newsletters, or marketing communications (only if you’ve opted in)
Improve our website, user experience, and marketing efforts
Comply with legal and regulatory obligations

We will only process your personal data when we have a lawful basis to do so, such as your consent, contractual necessity, or legitimate business interest.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyse site usage.

Essential cookies – required for the site to function properly
Analytics cookies – help us understand how visitors use our site (e.g., via Google Analytics)
Marketing cookies – may be used for advertising or retargeting (e.g., via Meta Pixel, if activated)

You can manage your cookie preferences through your browser settings or our website’s cookie consent banner.

6. Third-Party Services

We may share limited data with trusted third parties who assist us in operating our business, such as:

Analytics providers (e.g., Google Analytics)
Email marketing platforms (e.g., Mailchimp or HubSpot)
Advertising networks (e.g., Meta, Google Ads)
Payment processors or cloud service providers

All third parties are required to respect the confidentiality of your data and process it securely in compliance with data protection laws.

7. International Data Transfers

As a global digital agency, some of our service providers may process your data outside the UK or European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

8. Data Retention

We retain your personal information only as long as necessary to:

Fulfil the purposes for which it was collected
Comply with legal, accounting, or reporting obligations
When data is no longer required, it is securely deleted or anonymised.

9. Your Rights

Under data protection laws, you have the following rights:

Access – request a copy of the data we hold about you
Rectification – correct inaccurate or incomplete data
Erasure – request deletion of your data where legally permissible
Restriction – limit processing under certain circumstances
Objection – object to processing based on legitimate interests or direct marketing
Data portability – receive your data in a machine-readable format

To exercise any of these rights, contact us at hello@thrybloom.co.uk.

10. Data Security

We implement technical and organisational measures to protect your data from loss, misuse, or unauthorised access. While no online system is completely secure, we follow industry best practices to safeguard your information.

11. Marketing Communications

If you have opted in to receive our marketing emails or newsletters, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

12. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

14. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal data, please contact:

Thrybloom Ltd
Email: hello@thrybloom.co.uk